Hybrid work is seeing a lot of whiplash in the news these days. For some it’s “the secret sauce for greater worker happiness,” while for others, it heralds an era where young employees are at a disadvantage for lack of “proximity.”
But for most of the business world, the angst around this new (and likely permanent) way of working boils down to having technology that performs reliably and well, no matter where or what the employee is using to get their job done. Dave Shull, president of HP’s Workforce Services division, developed expertise in workplace communications as the former CEO of Poly — the maker of office technology such as videoconferencing cameras and the triangle-shaped Polycom phone. Now he’s combined that knowledge with new enterprise businesses for subscription services, software, and data insights so that HP can offer the most complete hybrid work solutions on the market.
After HP acquired Poly in 2022, Shull and his team have focused on helping organizations keep pace with the rapidly evolving professional landscape.
“In this hybrid world, everything has changed. We’re all working in very different ways,” says Shull, a seasoned executive who previously held top roles at telecom and media giants such as TiVo, The Weather Channel, and DISH Network. “HP formed Workforce Solutions because we felt there was a tremendous opportunity in the hybrid work environment to take a subscription- and solutions-based approach to our customers’ needs.”
The end goal is to build a lifelong relationship with our customers, he adds. “Their need isn’t just to buy a PC, a printer, or headphones. It’s to solve employee productivity issues.”
The Garage sat down with Shull to learn more about what Workforce Solutions does, the use of advanced technology to solve problems, and how to run hybrid meetings more effectively.